Just wanted to send this note, to thank you, Dr. Epstein and the staff for the wonderful experience during my procedure last week.
I had been thinking of doing my hair restoration for years, and due to my financial situation, it took me a bit longer than anticipated. But I think everything happens for a reason, which was to gather the best of your staff to take care of me. I couldn’t have been luckier, than to spend the day with the most caring group of people, which made me feel right at home. I was a bit nervous on the day of the procedure, but very excited. I remember some of the names, like Danny (nurse) who was awesome, he’s the nicest person and very loving and caring. Then, Carele, who applied my anesthesia, so nice and patient. Then Elsie, who helped Dr. Epstein, implant the hair. We talked for hours, literally, and she was so gentle and sweet. Really admire her drive and passion doing this, being so young. Susie, who I’ve talked to several times on the phone and has been very informative. There were so many others, which unfortunately, I can’t remember their names, like the ladies who were cutting the hairs and working in the same room as I was. Even the out of town doctors that were visiting that day, were pleasant, a couple of them stopped by and we talked for a bit. And of course you, who have been so patient and understanding throughout the years, but never gave up, because you knew I really wanted to do this. Also, Dr. Epstein who is a very gentle and patient doctor, he takes his time and doesn’t rush you and has a great “bedside manner”.
I had heard great comments from my friend, who is also a patient of Dr. Epstein, about your staff. But luckily, I had the opportunity to experience it myself, and it was awesome. I will definitely recommend my friends and family, because I know they’ll be as pleased as I am.
Now, I have to be patient to see the results, which I’m sure are going to be great. My experience was so pleasant and the staff so caring, that I feel my results will be a reflection of their hard work and love.
Thanks again for all your help and please share my comments with Dr. Epstein and his staff!