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Dr. Jeffrey Epstein

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Blog | What is a Patient Advisor and how can they help me with?
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What is a Patient Advisor and how can they help me with?

March 26, 2010 by Dr. Epstein

What is a Patient Advisor and how can they help me with?

Patient Advisors work with each of the Foundation doctors to help expedite and improve the service provided to each patient.  Patient Advisors are responsible for collecting photos for photo reviews, scheduling live web-cam consultations for each doctor, helping each patient to schedule hotels, flights and their procedure date, and they are responsible for following up with patients after procedures to ensure satisfaction and happiness overall.  Each of our patient advisors at the FHRPS are particularly talented, having spoken with over 1,000 patients and in some cases over 10,000 patients in their career.  These knowledgeable, well educated, kind and caring individuals help each doctor who can be very busy throughout the day with surgical procedures and consultations to help the process run smoothly for each and every patient who comes to the Foundation.  The result is an extremely high satisfaction rate with our doctors.

Posted by Jon Hoffenberg, Executive Vice President FHRPS

Filed Under: Blog

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It has been a week since my hair and eyebrow translants and I still cant believe I finally did it. Thanks so much for all your help and support.
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Photo Gallery Dr. Epstein has combined his years of experience in hair restoration with his background in facial plastic surgery in developing world-recognized techniques for restoring eyebrows. View the gallery
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Every year Dr. Epstein performs hundreds and hundreds of surgeries, with particular concentration in eyebrow restoration. His patients come from throughout the world, many finding out about Dr. Epstein through the internet where his online reputation speaks for itself, as well as through referrals from other plastic surgeons and former patients.

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